What It Is, How It's Won, How to Use It to Improve Quality in your CompanyBook - 1992
The authors examine multiple aspects of the prestigious Malcolm Baldrige National quality Award--its history and philosophy, its impact on the field of quality management, and what it takes for a company to win the Baldrige. Annotation c. by Book News, Inc., Portland, Or.
Publisher: New York : McGraw-Hill, c1992.
Characteristics: xxii, 281 p. : ill. ; 24 cm.