Treat your Customers

Treat your Customers

Thirty Lessons on Service and Sales That I Learned at My Family's Dairy Queen Store

Book - 2006
Rate this:
Customer service is the cornerstone of every successful business. Corporate businessman Bob Miglani reveals his winning strategies for sales and service using anecdotes and analogies from working at his family's Dairy Queen store. Miglani cuts to the essence of what makes great customer service by sharing clear, concise techniques and guidelines for coping with angry customers, minimising stress and making customer service providers feel great about their jobs. A charming, educational how-to for real success in any customer-driven market.
Publisher: New York, N.Y. : Hyperion, c2006.
Edition: 1st ed.
ISBN: 9781401301989
Branch Call Number: 658.812 M634t
Characteristics: viii, 152 p. ; 20 cm.
Call Number: 658.812 M634t


From the critics

Community Activity


Add a Comment

There are no comments for this title yet.


Add Age Suitability

There are no ages for this title yet.


Add a Summary

There are no summaries for this title yet.


Add Notices

There are no notices for this title yet.


Add a Quote

There are no quotes for this title yet.

Explore Further

Subject Headings

No similar edition of this title was found at KCLibrary.

Try searching for Treat your Customers to see if KCLibrary owns related versions of the work.

To Top