Changing How You Manage and Communicate Change
Focusing on the Human Side of ChangeeBook - 2009
As heralds of change, you who work in and with IT will benefit from reading this book. You will better understand your own reactions to change and those of users, customers, employees and suppliers. You will more confidently be able to explain why a one- size-fits-all change management plan doesn't work and how to make it more flexible. You'll understand more clearly why there is always a productivity drop when a change is introduced and how to help people get up the learning curve more quickly. This book is chock full of useful models and tips that will increase your ability to deal with change more effectively, and help others do so as well.
Publisher: Ely : IT Governance Pub., 2009.
Branch Call Number: ELECTRONIC BOOK
Characteristics: 1 online resource (xviii, 166 p.) : ill.