The Handbook for Working With Difficult Groups

The Handbook for Working With Difficult Groups

How They Are Difficult, Why They Are Difficult and What You Can Do About It

eBook - 2010
Rate this:

WE'VE ALL EXPERIENCED the challenges associated with working with groups, but The Handbook for Working with Difficult Groups turns the idea of "difficult groups" on its head. Rather than view groups as inherently difficult, it looks at the factors that make working with groups difficult. Individual chapters focus on challenges such as involving dissenters, building external perspectives, reducing complaining, adapting to cultural differences, incorporating diversity, facilitating inclusion, working virtually, resolving identity-based conflict, transforming unproductive behavior patterns, preventing workplace harassment, and strengthening accountability.

The book first provides a framework for thinking systemically about the many and varied ways in which working with a group can be difficult. Building on that framework, the contributors each address three basic issues:

How the group is difficult--a description of a real group and the observable phenomena that reflect the group's difficulty. Why the group is difficult--an exploration of the underlying causes of the difficulty. What you can do about it--what you can do as a group facilitator, leader, or member to help the group.
Publisher: San Francisco : Jossey-Bass, c2010.
Edition: 1st ed.
ISBN: 9780470190388
Branch Call Number: ELECTRONIC BOOK
Characteristics: 1 online resource (liii, 422 p.) : ill.
Additional Contributors: Schuman, Sandy 1951-
ebrary, Inc


From the critics

Community Activity


Add a Comment

There are no comments for this title yet.


Add Age Suitability

There are no ages for this title yet.


Add a Summary

There are no summaries for this title yet.


Add Notices

There are no notices for this title yet.


Add a Quote

There are no quotes for this title yet.

Explore Further

Subject Headings


Find it at KCLibrary

To Top