The Speed of Trust
The One Thing That Changes EverythingeBook - 2012
This work offers a summary of the book "The Speed of Trust: The One Thing That Changes Everything" by Stephen M. Covey. Trust is not something which is merely "nice-to-have". Rather, trust is a hard-nosed business asset which can deliver quantifiable economic value. For that and other sound reasons, it makes good financial sense to consistently find ways to enhance trust levels both within and external to your business organization. According to Stephen M. Covey, you need a workable mental model to build and enhance trust. Visualize trust as being like the "ripple effect" which occurs when a drop falls into a pool of water. That drop will generate a number of concentric waves. In The Speed of Trust, the author describes five waves, each of which represents a context in which trust is established.
Publisher: [S.l.] : Must Read Summaries, 
Characteristics: 1 online resource : ill.