Outsmarting GoliathDownloadable Audiobook - 2009
Outsmarting Goliath confronts this paradox: many of today's consumers turn automatically to brand name products and services, forgetting that the well-advertised brontosauruses often deliver one-size-fits-all service and impersonal sales help. Yet a single phone call, a cleverly crafted letter, a stunning catalogue, winning ad, or a well-prepared face-to-face presentation can change a customer's perception. In those crucial situations, the small up-starter can use the tips in this book to capture more clients and give Goliath a headache.
Publisher: [United States] : Blackstone Audio, Inc. : Made available through hoopla, 2009.
Branch Call Number: eAudiobook hoopla
Characteristics: 1 online resource (1 audio file (7hr., 50 min.)) : digital.
Call Number: eAudiobook hoopla