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The Question Behind the Question : Practicing Personal Accountability in Work and in Life

Book Plus CD - 2004
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Offes advice on developing solutions that avoid blame to address such issues as how to improve a situation, recognize individual contributions, and emphasize personal solutions in order to improve service, teamwork, and adaptability.
Publisher: New York, N.Y. : Penguin AudioBooks, 2004.
Edition: Unabridged.
ISBN: 9780143057093
014305709X
Characteristics: 2 audio discs (3 hr.) : digital ; 4 3/4 in.

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