The Question Behind the Question : Practicing Personal Accountability at Work and in Life

Book - 2004
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The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization-or individual-can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability.aa John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question , Miller explains how negative, ill-focused questions like oWhy do we have to go through all this change'o and oWho dropped the ball'o represent a lack of personal accountability. Conversely, when we ask better questions-QBQs-such as oWhat can I do to contribute'o or oHow can I help solve the problem'o our lives and our organizations are transformed. THE QBQ! PROMISE This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results- problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination. aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of aFAQs that the author hasareceived over the years.
Publisher: New York : G. P. Putnam's Sons, 2004.
ISBN: 9780399152337
Branch Call Number: 153.8 MIL
Characteristics: 115 p. ; 22 cm.
Call Number: 153.8 MIL


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Apr 03, 2018

QBQ! is a quick and easy read, with plenty of ways to implement personal accountability in each aspect of life - whether business or pleasure, even health and family life.


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